Leading software supplier and industry consultant NEWave announced and expansion of its Professional Services Division with an affiliation it has forged with Jordan Gaming Consulting Group to offer database management and slot management consultation to NEWave’s extensive and growing client base.

Jordan Gaming Consulting Group is a full-service advisory firm with a stable of experts who have extensive experience in the gaming and hospitality industries. The group has numerous published articles to its credit, holds numerous patents and counts some of the gaming industry’s top companies among its clients.

“When we formed the Professional Services Division of NEWave, we had a vision to assemble the best possible in-house team, as well as establish a network of experts that would extend our capabilities and help our clients’ businesses function in top form,” said Claudia Winkler, NEWave’s senior vice president of professional services. “This new relationship with Jordan Gaming Consulting Group fits that vision perfectly, and we are thrilled to present their expertise to our clients.”

Jordan Gaming Consulting Group Principal Jeff Jordan added, “We are delighted to be working with the experts at NEWave and to extend the capabilities of their Professional Services Division. NEWave is recognized industry-wide as leaders in technology development and management, and we are confident that our team will be a valuable, knowledgeable resource to their clients.”

Jordan Gaming Consulting Group will specifically consult with NEWave’s clients on database management and slot management. Jordon’s analysis will examine gambling activity, identify untapped and underperforming segments and players, close the performance gap, and design unique marketing campaigns tailored to each casino and to each customer.
“The simple truth in business today is that data is money, and this new area of our Professional Services Division will help casinos to maximize the return on their data investment,” Winkler said.

In a separate announcement, NEWave said it is notifying its clients that the deadline to meet the new FinCEN reporting requirements has been extended to March 31.

NEWave is in the process of finalizing software updates to its myCompliance Suite that will ensure casinos are compliant with the new reporting process. That product is expected to be released in Q1 2012, well in advance of the impending FinCEN changes, giving casinos time to get ahead of the new requirements.

“The FinCEN changes are sweeping, and therefore, the deadline extension is a welcome relief to casino operators everywhere,” said NEWave COO Tom Bechtel. “Because they must either increase staffing levels or install software that will complete and file the forms automatically, casinos should not take the extension as a time to relax—the prep work is still significant, and now is the time to prepare.”

By Staff