Circa Hit with Lawsuit Over Club One Loyalty Rewards Program

Circa was recently named in a class-action lawsuit accusing the operator of charging members of its Club One reward program with hidden fees and taxes in efforts to decrease comp amounts.

Circa Hit with Lawsuit Over Club One Loyalty Rewards Program

Circa Hospitality Group, which operates the Circa Golden Gate and D casinos in Las Vegas, was recently hit with a class-action lawsuit accusing the operator of charging undisclosed taxes and fees to members who made purchases with comps or reward points.

The suit, filed in Clark County District Court by attorneys Robert Adams, Michael Kind, Artemus Ham and Robert Eglet, claimed that the “defendants routinely decreased the amount of comps that they promised to plaintiffs by deceptively applying false fees and charges.”

Plaintiffs alleged that the size of the class action could reach 10,000, representing those who signed up for the company’s Club One loyalty program in the four years of its existence.

In one incident cited in court filings, local resident Matthew Stokes reportedly purchased a meal for $23 at Circa’s Saginaw’s Deli on August 21, only to see that an additional fee was assessed to his reward points balance.

The suit stated that “in addition to the $23, defendant’s point-of-sale system assessed an additional $1.93 of ‘add on tax’ that was deducted from his earned comps balance.”

Counts listed in the lawsuit include negligence, misrepresentation, deceptive trade practices, conversion, breach of contract and breach of implied covenant. Damages are estimated at $3.75 million.

In addition to damages, the plaintiffs seek class action certification, an order requiring the operator to stop “any and all forms of unlawful conduct” and a declaration that Circa “engaged in deceptive trade practices.”

No trial date has been set as of writing.

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