Hospitality software supplier Agilysys announced that Cypress Bayou Casino Hotel in Charenton, Louisiana has selected a comprehensive solution suite—including InfoGenesis POS, InfoGenesis Flex, rGuest Analyze and rGuest Pay—to enhance efficiency and streamline food and beverage service. The property, which is owned and operated by the Chitimacha Tribe of Louisiana, is a longtime user of the Agilysys Eatec inventory and procurement system.
Cypress Bayou’s food and beverage operation includes five on-site venues as well as a wide range of private and off-property functions. The property’s executive team wanted fixed and mobile point-of-sale solutions that would optimize food and beverage delivery, along with a payment gateway solution that would secure sensitive cardholder data. They also wanted a business intelligence application that would help managers make strategic data-driven decisions. The Agilysys solutions met the property’s criteria, with state-of-the-art features and functionality that will enable Cypress Bayou to modernize its entire F&B operation.
“We’ve been very pleased with Eatec, so when shopping for other technology solutions, we once again turned to Agilysys,” said Debbie Young, food and beverage director at Cypress Bayou Casino Hotel. “InfoGenesis and InfoGenesis Flex offer an ideal combination of fixed and mobile point-of-sale solutions that deliver comprehensive functionality, yet offer maximum flexibility, while rGuest Pay reduces the risks associated with credit card acceptance.
“We’re also excited about using rGuest Analyze to gain insight into our F&B operation, so that we can make more informed and profit-driven business decisions.”
“This win demonstrates Agilysys’ continued industry-leading role in the gaming industry,” said Jim Walker, senior vice president of global revenue at Agilysys. “Our comprehensive and feature-rich solutions will help Cypress Bayou streamline food and beverage delivery in even the most challenging situations.
“The integration of InfoGenesis POS with rGuest Analyze gives managers up-to-the-minute information, empowering them to take advantage of rapidly changing market dynamics, while rGuest Pay safeguards guest cardholder data. Together, this technology will ensure that the property is well-positioned to optimize its food and beverage operations and deliver world-class guest service.”
