Denmark is proposing adding new social responsibility controls on gambling licensees including mandatory deposit limits and a requirement for problem gambling support resources to be prominently displayed.
The proposed controls also include limits on sales promotions and how operators can market offers to players. The restrictions require all conditions to be clearly explained with operators required to immediately award any money on offer to players when these conditions are met.
Players will be restricted to depositing no more than DKK1,000 ($154.3) and promotions cannot offer bonuses above that amount. Wagering requirements must not exceed more than 10 times the players’ stake. Players would also be given at least 60 days to fulfill the terms of a promotion.
According to CDC Gaming Reports, social responsibility controls include required display links to country’s problem gambling helpline and self-exclusion system ROFUS on their websites. Operators must also place a link to their license from the country’s regulator Spillemyndigheden on the upper left or right-hand corner of each web page.
Licensees must also have all players set weekly, daily or monthly deposit limits before they are permitted to start gambling. Operators will also be required to familiarize themselves with each players’ gambling habits, to ensure they can quickly flag any potential problems as soon as they arise.
Rules for self-exclusion have also been tightened, with the regulator required to determine the periods for which players can block access from gambling. Those that self-exclude are to be added to a centralized database, which will be available to all licensees, and have the option to be removed from this list from seven days to 30 days after requesting they be added, according to the report.
All marketing materials must also include age restrictions, as well as links to the problem gambling helpline and clearly show that the operator in question is licensed by Spillemyndigheden.
The proposals are in a public comment phase until February 4.
