Felix Lai Joins GLI Asia As Customer Service Rep

Gaming technology compliance tester and consultancy Gaming Laboratories International (GLI) has named Felix Lai (l.) as customer service representative for its Asia unit.

Felix Lai Joins GLI Asia As Customer Service Rep

Gaming Laboratories International (GLI) has appointed Felix Lai as its new customer service representative to assist clients across Asia. Lai, who has more than 10 years of experience in gaming and non-gaming industries in Macau and the Philippines, will be based in the company’s Macau office.

GLI said Lai brings a rich and diverse work history, which includes experience on the casino floor and in the casino cage, as well as working with slot developers and with non-gaming companies in online and offline enterprises.

“We are very pleased that Lai will be joining the team as Client Service Representative of GLI Asia. We welcome his broad experience and unique skillset specific to the Asian region, which we believe will be very valuable for our company,” said Marina Wong, general manager of GLI Asia Ltd.

Prior to GLI, Lai served as manager of business development for Red Point Technology, where he specialized in both online and offline activities. He has also worked for Suncity Group, Manlong VIP Group and Megstar.