France’s gambling regulator l’Autorité Nationale des Jeux (ANJ) has demanded that operators in the country reduce their share of gross gaming revenues (GGR) from “problematic players,” SBC News reported.
The regulator took the action following a review of actions to prevent “excessive or pathological gambling” that operators submitted last year. Problem gambling is considered the “most significant risk” by ANJ, which estimates there are 1.4 million in the country, including 400,000 considered “pathological.”
The ANJ believes that problem gamblers account for 38.3 percent of the gaming revenue. Its goal is for operators to “promote a recreational model,” SBC News reported. It plans to require “measurable results” to be demonstrated by licensees.
Another criteria will focus on preventing underage gambling by clearly communicating age restrictions on all products combined with carrying out age verification checks.
Operators will also be required to create “alert systems” to ID and discourage excessive play by individuals. This will include requiring that game designs display warnings to customers and operators.
Operators must also promote excessive gambling awareness campaigns while making customers aware that tools exist for them to keep them informed of their activities and losses for each session.