The Gambling Help NSW has a new name, GambleAware, which will begin offering its services in New South Wales (NSW), Australia.
According to Natalie Wright, director of the Office of Responsible Gambling in NSW, “The name GambleAware unites all NSW gambling support services and is focused on supporting the entire community. The services range from community engagement and education through to support and treatment, and now includes those who may not currently experience challenges around gambling but may be at risk.”
People accustomed to using Gambling Help NSW won’t notice any interruption in service, she said, adding, “The Office of Responsible Gambling recently completed the tender process to establish the GambleAware providers across NSW, the first major stage of the implementation of the redesign of gambling support and treatment services in NSW.”
Eventually, said Wright, people will be able to book appointments online and access services via video chat, online chat, email, by telephone and in person.