Swift and frictionless payment processes are a crucial part of the customer experience for all gaming offerings, both retail and online. Customers want to access their money quickly and securely, while operators and suppliers are left with the challenge of how to facilitate that movement. Pavilion Payments started fresh for 2025 with the January appointment of Diallo Gordon as its new president. Gordon boasts experience in nearly every facet of gaming, and will look to accelerate a cashless wave that has largely stalled in its momentum from previous years. He met virtually with GGB Managing Editor Jess Marquez in June.