Cashless payments have been on a roll since the beginning of the pandemic. Not only are people more used to electronic transactions, they also are hoping to avoid contact with cash or devices that used to be the only way to make a payment. Jacob Lanning returned to IGT last year to lend his expertise in developing the IGT Resort Wallet, which allows customers at a casino resort to easily load money onto slot machines, purchase chips at table games or many any transaction across the resort without any physical contact with a person or device. He spoke with GGB Publisher Roger Gros from his home office in Las Vegas in March.
