The security and surveillance departments of any casino are like the umpires and referees at sporting events. The less you hear from them, the better. But if you do hear from them, it better be the solution to any problem. Willy and Jo Allison are the founders of the World Game Protection Conference and each year they gather hundreds of S&S executives in Las Vegas to talk about the challenges of those departments. Each conference is unique and they talk about what they’ll be presenting at this year’s WGPC at the Tropicana in Las Vegas, February 27-29. They spoke with GGB Publisher Roger Gros from their home via Zoom in January.