GLOBAL GAMING BUSINESS PODCAST: Jacqueline Grace, Vice President and General Manager, Tropicana Hotel Casino, Atlantic City

This week, the GGB Podcast sits down with Jacqueline Grace, the vice president and general manager of the Tropicana in Atlantic City, on her first two years in charge and what she envisions for the summer.

GLOBAL GAMING BUSINESS PODCAST: Jacqueline Grace, Vice President and General Manager, Tropicana Hotel Casino, Atlantic City

Jackie Grace was named general manager of the Tropicana in Atlantic City two years ago by Eldorado Resorts, just a few months before the deal to buy Caesars Entertainment closed. Grace explains how that deal complicated her leadership role because it meant lots of changes as the Eldorado database was incorporated into Caesars Rewards. She says the longtime employees of the Tropicana have inspired her and how it feels to return to Atlantic City, where she began her gaming career. She spoke with GGB Publisher Roger Gros via Zoom from her Tropicana office in April.


GGB Podcast sponsored by IGT.com

Articles by Author: Roger Gros

Roger Gros is publisher of Global Gaming Business, the industry’s leading gaming trade publication, and all its related publications. Prior to joining Global Gaming Business, Gros was president of Inlet Communications, an independent consulting firm. He was vice president of Casino Journal Publishing Group from 1984-2000, and held virtually every editorial title during his tenure. Gros was editor of Casino Journal, the National Gaming Summary and the Atlantic City Insider, and was the founding editor of Casino Player magazine. He was a co-founder of the American Gaming Summit and the Southern Gaming Summit conferences and trade shows.
Roger Gros is the author of the best-selling book, "How to Win at Casino Gambling" (Carlton Books, 1995), now in its fourth edition. Gros was named “Businessman of the Year” for 1998 by the Greater Atlantic City Chamber of Commerce and received the Lifetime Achievement Award from the American Gaming Association in 2012 as part of the annual AGA Communications Awards.