The Hartmann Group was founded by Jeff Hartmann, a former high-level executive at Foxwoods and Mohegan Sun, as well as several other properties. After leaving Mohegan Sun, Hartmann dedicated himself to helping smaller gaming operations, largely tribal, apply progressive business principles to improve and expand their product. Justin Tesler met Hartmann when he worked at Foxwoods and is now the director of gaming operations for THG. He explains how the company works with smaller casinos, what expertise they bring to the table, and how the phrase “that’s the way we’ve always one it” is one of the most damaging to any business. He spoke with GGB Publisher Roger Gros at Harrah’s Resort in Atlantic City during the East Coast Gaming Congress in June.
