Last week, Golden Entertainment, Inc. and Quick Custom Intelligence (QCI) announced that the latter’s QCI Host will be deployed across all Golden Entertainment’s casinos and taverns in Nevada.
The announcement comes on the heels of QCI Host’s successful deployment at Golden Entertainment’s Laughlin, Nevada properties: Aquarius Casino Resort and Edgewater Casino Resort.
“After successfully piloting the QCI Host customer relationship management platform in the Laughlin market, we are eager to introduce this game changing solution to all of our casinos and taverns throughout Nevada,” said Ross Gdovin, vice president of marketing for Golden Entertainment. “We view this as a true differentiator in driving incremental revenue through the use of their player development and event management solutions.”
“We are honored that Golden Entertainment has chosen to expand their use of QCI Host throughout their enterprise including the Stratosphere Casino Hotel Skypod, six casinos in Nevada and 64 taverns,” said Ralph Thomas, CEO of QCI. “Being selected to help drive their casino revenues and increase their customer loyalty demonstrates the importance of providing a highly configurable player development product that provides the player development team a powerful tool to quickly analyze their book of business and immediately execute on their findings.”
