Agilysys announced that the new Golden Nugget Lake Charles in Louisiana, slated to open in December, will employ a suite of the company’s business-intelligence and enterprise software.
Supporting the resort’s hotel, retail, and restaurant operations will be a suite of Agilysys applications, including the flagship IBM i-based Lodging Management System (LMS), which is used by the biggest casinos in the world. LMS helps automate all aspects of hotel operations, from reservations and credit card processing to accounting and housekeeping.
Golden Nugget Lake Charles selected several LMS add-ons to handle other services, including LMS Accounts Receivable for enhanced revenue collection, LMS ShowGate for managing the sales of tickets for shows and events, LMS ShowNet for web-based ticket purchasing, the web-based reservation system LMS ResNet; and Guest Express Kiosk for self-service check-in and checkout.
The resort is also using Agilysys GolfPro to help manage its golf course, while the Insight Mobile Manager will give hotel managers a mobile dashboard for viewing key pieces of data about the property, such as scheduled arrivals and departures, VIPs, total guests, rooms, house status, housekeeping and others.
The Golden Nugget property also selected the DataMagine electronic document management software to help eliminate paperwork. The IBM i-based package includes an imaging component and enables resort employees to route documents electronically. The software also includes electronic registration, signature capture, and ID scanning capabilities.
Agilysys has worked with Landry’s at its other Golden Nugget properties. “The company’s software systems, combined with a successful track record at our other properties, convinced us that they were the right partner for Golden Nugget Lake Charles,” said Lori Kittle, chief information officer for Landry’s.
