Hospitality software supplier Agilysys announced that Grand Casino Mille Lacs and Grand Casino Hinckley, both located in eastern Minnesota, have selected a suite of Agilysys solutions to streamline operations and enhance guest service.
The properties are longtime users of the Agilysys LMS property management system, and this deal will include the InfoGenesis POS, InfoGenesis Flex and rGuest Pay.
The two Grand Casino properties, which include more than 1,000 guest rooms and nine restaurants, needed integrated point-of-sale and payment gateway solutions that would optimize food, beverage and retail service and secure sensitive cardholder data.
“We insisted on state-of-the-art technology for our new point-of-sale and payment gateway solutions,” said Timothy Johnson, director of information technology for Grand Casino Mille Lacs and Grand Casino Hinckley. “Agilysys offered everything we were looking for, with mobile and fixed POS systems that will streamline our food, beverage and retail operations, along with a robust payment gateway solution.
“We especially appreciate the tight integration between the systems, and are confident the technology will help us boost efficiency and deliver exceptional guest service.”
Grand Casino Mille Lacs and Grand Casino Hinckley will use the following Agilysys solutions:
• InfoGenesis POS, a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touch screen application with industry-leading offline capabilities;
• InfoGenesis Flex, Agilysys’ mobility solution that offers full point-of-sale functionality on a convenient tablet device; and,
• rGuest Pay, the Agilysys payment gateway solution that enables complete and secure payment processing.
“With the implementation of our point-of-sale and payment gateway solutions, the Grand Casino properties are making a strong commitment to efficiency and guest service,” said Jim Walker, senior vice president of global revenue at Agilysys.
“InfoGenesis POS, which is one of the most versatile point-of-sale systems on the market, will enable the properties to optimize food, beverage and retail efficiency, capitalize on revenue opportunities and enhance the guest experience. And, with unparalleled security as a core requirement for rGuest Pay, the properties can also be assured that cardholder data is secure and protected at all times.”
