The Hellenic Casino Corfu in Greece has become the latest property to install Novomatic’s myACP casino management system.
“In line with this constant pursuit of maximum facilitation of the customer journey and operational optimization, the casino management decided to implement the myACP Casino Management System across the gaming floor,” said the operator in a press release.
The system went live in Corfu with the core accounting, control and progressives modules as well as player tracking and loyalty club, cashless and live gaming modules. As a central management, processing and reporting tool, it fully satisfies the latest compliance and reporting requirements of the Hellenic Gaming Commission.
A total of 111 slot machines and 15 live gaming tables are managed via the myACP system, enabling not only a centralized floor management but also smooth analysis and fully automated reporting processes in real time. The cashless operation additionally helps reduce cash traffic within the casino, instead promoting secure cashless transactions and thus supporting the management’s complex set of safeguarding measures and strenuous efforts against the spread of Covid-19.
The myACP Player Tracking and Loyalty Club module employs targeted marketing activities via the promotional module and various customer-centric features that are seamlessly integrated with the cashless functionality.
Konstantinos Piladakis, CEO and managing partner of Vivere Entertainment Group, said, “The myACP system installation proves that in spite of the difficult economical and travel situation this year, the group’s vision for excellence in customer services and constant investment in leading gaming technologies will cement our position of one of the major casino operators in the region.”
Asterios Papaoikonomou, director of Hellenic Casino Corfu, added, “The comprehensiveness of its functionalities, multiple modern features and the powerful architecture of the myACP Casino Management System make it an ideal tool to successfully navigate casino operations in dealing with the new industry challenges.”
“The uncertainties brought by the pandemic have shaped lots of businesses worldwide, especially in the land-based sector, but Novomatic stays strong as ever and consistent with its superior product and customer support,” said Sonya Nikolova, vice president of sales, Asia and Africa and myACP system Europe for Novomatic. “Therefore, the recent myACP system installation in Greece adds value not only to our casino management system solution, but also to the brand.”