The Holland America cruise ship line, in partnership with Konami Gaming Inc., has just completed the launch of the Synkros casino management system across all 11 ships in its fleet.
Under the new system, guests can enjoy an array of top gaming services that optimize the slot machine experience.
In addition to cashless wagering, guests now have quick access to more information about their play, including points earned. They can also easily redeem any promotions or offers and take part in on-demand slot tournaments, prize drawings and floor-wide bonus events, powered by Konami’s casino system.
“The Synkros system, known as SURF (Serving Up Rewards and Fun), offers exciting new features that personalize slot machine play and improves the experience for our guests who enjoy the casino,” said Marty Goldman, senior vice president, global casino operations for Carnival Corp. “With the completion of the system installation across the fleet, Holland America Line ships are leading the way among Carnival
Corp.’s portfolio of brands to deploy this exciting new system.”
“Synkros is part of a broad array of innovative initiatives and experiences available to guests on Holland America Line,” said Tom Jingoli, executive vice president and chief operating officer at Konami Gaming. “Konami is committed to an equally successful implementation across Carnival Corp.’s global fleet.”
Synkros was selected as Carnival’s official gaming enterprise management system in 2018, and the companies currently are implementing the
system across the 90-plus ship portfolio spanning nine cruise brands.