The Nevada Gaming Control Board (NGCB) has announced that Kristi Torgerson is the new chief of the agency’s Enforcement Division, effective October 31. She replaces Chief James Taylor, who will retire following 27 years of service.
Torgerson previously served as deputy chief of the division since 2019—she first joined the NGCB back in 1997.
NGCB Chair J. Brin Gibson said in a statement, “Deputy Chief Torgerson’s impressive career with the Gaming Control Board, the military, and federal law enforcement should give Nevadans confidence in the safety and integrity of gaming as she begins to lead the Enforcement Division. As gaming enforcement has evolved from chip theft and slot machine manipulation to issues involving global cybersecurity, Deputy Chief Torgerson will work to ensure the safety of Nevada’s residents and visitors, as well as the continuity of the gaming industry’s benefits to the Silver State’s economy.”
As part of her new role, Torgerson will oversee all operations for the Enforcement Division, which runs 24 hours a day, every day. The division’s chief duties include:
- Acting as arbitrator in disputes between licensees and patrons;
- Performing background checks on applicants;
- Conducting both regulatory and criminal investigations as needed;
- Monitoring and investigation suspicions of organized crime; and
- Recommending candidates for exclusion.
Before joining the NGCB, Torgerson served in the United States Army as an interrogator and intelligence agent. She also spent two years as a task force officer for the Federal Bureau of Investigation’s Joint Terrorism Task Force.