Live! Casino & Hotel in Maryland announced that it has named hospitality veteran Brian Coughlin as general manager of its new Live! Hotel, which is set to open this spring.
Coughlin will manage day-to-day hotel operations and raise brand awareness to drive traffic to the hotel, including new staff training, best-in-class guest service, compliance, financial planning and revenue management. He brings 20 years of hospitality experience, including leadership positions at four- and five-diamond hotel.
Coughlin most recently was director of rooms at Caneel Bay Resort on the island of St. John, U.S.V.I. Additionally, he has held positions at esteemed hotels including the St. Regis Houston, The Elysian Hotel (now Waldorf-Astoria Chicago), the-Ritz-Carlton Philadelphia and the Hotel Hershey. Coughlin also served at a private members club in Chicago.
“With two decades in the industry, Brian has a proven track record of successful luxury hotel management and increased guest satisfaction,” said Bob Tedesco, senior vice president of operations and assistant general manager of Live! Casino & Hotel. “We are confident that his expertise, coupled with our prime location and all-inclusive gaming experience, will allow Live! Casino & Hotel continued growth as a market leader and Maryland’s No. 1 tourist destination.”
