Novomatic CMS Supports Social Distancing

Novomatic’s myACP casino management system has added new functionality designed to support social distancing measures in response to the Covid-19 pandemic.

Novomatic CMS Supports Social Distancing

Austria’s Novomatic Group announced that new additions to its myACP casino management system are designed to support social distancing and promote a safe return to business for casinos.

The latest additions to the modular myACP Casino Management System’s basic functionalities have been developed in response to the ongoing challenges posed by the Covid-19 pandemic. The two new features support operators in their floor traffic management, maintaining social distancing requirements by automating electronic gaming machine lock/unlock processes.

After successful testing in various international markets, the new features have already proven their effectiveness with a number of operators and will be available for all customers, either on demand or automatically included with the next software release.

The new “Disinfection Lock” provides the functionality whereby the system automatically deactivates the individual EGM after each gaming session has ended; if no player interaction occurs within a predefined period of time, the system locks the machine and alerts the staff to the need to prepare the machine for the next player. Once machines have been disinfected, they can be unlocked by the casino staff via the system, ready for use by the next customer.

The second new feature is “Neighbor Machine Lock.” Operators can activate this functionality to automatically lock adjacent EGMs on the gaming floor once a gaming session starts at a machine and to also automatically unlock them, once it finishes.

This ensures that social distancing measures are not flouted. This feature significantly supports operators to automate and optimize their floor traffic management, adhering to social distancing and safeguarding requirements while at the same time maintaining the maximum number of EGMs in operation.

“By automating relevant correlations of individual electronic gaming machines on the floor depending on their status, myACP provides an efficient tool to optimize floor traffic, increase guest safety and enhance the floor performance by offering what guests actually choose to play,” said Attila Kun, Novomatic’s head of casino management information systems. “In the face of these difficult times, when the industry relies on innovation and flexibility, we are especially happy to be able to make this product feature available to our customers to support their Covid-19 safeguarding measures.”

MyACP is a modular casino management system that can be adapted to meet the requirements of gaming operators and most international gaming regulations. The flexible system is suitable for small arcades as well as large casino operations. Almost 1,200 gaming locations in 26 countries use the system.