NRT Technology Corp., a leading provider of integrated ticket redemption and payment services to global casino operators, and Sightline Payments, developers of the disruptive Play+ platform that’s powering the next generation of cashless and mobile gaming payment solutions, announced an exclusive agreement with Kony, Inc., the leading enterprise mobility and digital applications company.
The combination creates an all-in-one, fully native app that will serve as the foundation platform for all casino operator omni-channel products and services, further reinforcing NRT and Sightline’s mutual “Connecting the Guest Experience” strategy for a worldwide integrated resort casino industry.
“The collaboration with NRT and Sightline will ensure that their casino customers have access to the most advanced digital experiences available today,” said Nate Bruce, head of business development and alliances for Kony, Inc. “The Kony digital AppPlatform is designed to support all of the digital experiences that a casino guest could ever need and demand, today and in the future.”
John Dominelli, CEO of NRT, said, “More casino operators are realizing the importance of mobile apps, but are also discovering that deploying, managing and enabling apps for next-generation products and services can be a very painful and unfulfilling endeavor. The gaming industry is filled with suppliers whose mobile systems don’t integrate with one another, causing friction and disconnect between operators and their guests. It is this ‘broken’ mishmash of mobile systems that Kony, NRT and Sightline have collectively addressed.”
“Casino enterprises recognize the importance of a mobile experience for their guests,” said Kirk Sanford, CEO of Sightline Payments. “Unfortunately, operators are faced with challenges around user experiences, costs, disparate systems and management of their app which is stifling their ability to innovate. We think the timing couldn’t be better to announce this deal with Kony, because operators know that if they fail to innovate quickly they will become irrelevant in this digital era.”
Kony’s digital AppPlatform and NRT and Sightline’s respective technology enhancements will integrate the following:
• Property information portals and dynamic advertisement engagement;
• Physical and digital payment methods and resort wallets;
• Numerous forms of physical and mobile gaming;
• Social gaming;
• Cardless player loyalty;
• Casino management systems;
• Hospitality point of sale and property management systems; and,
• Experiential features like geofencing, chat bots for voice navigation, facial recognition, beacons, augmented reality, and in-app video for face-to-face experiences.
