The Alcohol and Gaming Commission of Ontario (AGCO), Canada has fined the owners of the Rideau Carleton Casino $227,250 for allegedly failing to follow anti-money laundering requirements and for many regulatory violations.
The commission also accuses HR Ottawa LP, owned by Hard Rock International, of advertising to persons who self-excluded from gambling, failing to properly train staff and not protecting its gaming systems—for a total of 36 alleged violations. The violations arose after AGCO conducted an audit of the casino.
The commission declared, “The standards exist to protect Ontarians and audits of gaming operators are one of the tools the AGCO regularly uses as part of its regulatory oversight of the gaming industry.” AGCO CEO and Registrar Tom Mungham added, “The AGCO has the mandate and the responsibility to ensure casinos are operating with honesty, integrity, and in the public interest.”
Casino Gen. Mgr. Helen MacMillan said in a statement: “Rideau Carleton Casino takes this matter extremely seriously. We have been in regular communication with the AGCO and have been working actively and definitively to address all issues.” She added that the “majority of issues related to the audit have been aggressively corrected.”