In support of the AGA’s Responsible Gaming Education Month (RGEM), RG24seven is hosting two webinars during the month of September to demonstrate our compliance-grade Responsible Gaming training and all the free tools and features available to gaming operators and regulators.
At RG24seven we believe that responsible gaming training should go beyond creating or raising awareness by providing education that resonates with all audiences. Today’s ever-evolving gaming landscape highlights the pressing importance of having adequate responsible gambling training accessible in gaming establishments. These initiatives are not just about meeting regulatory requirements but are a fundamental approach to maintaining the integrity of the gaming landscape through corporate social responsibility by ensuring the well-being of patrons and supporting employees with the right tools to perform their duties.
At its core, responsible gambling training is about maintaining an ethical and trustworthy environment for all the participants involved from patrons to employees. It involves a range of measures designed to help individuals engage with gaming as a form of entertainment. It is important to provide employees with access to responsible training programs and equip them with the tools and knowledge to recognize the difference between responsible and problem gambling and understand their role in creating a healthy patron-establishment relation.
From an organizational standpoint, investing in responsible gambling training is not only a requirement but a strategic decision that supports both workforce and business operations. Employees who are well-trained in responsible gambling are better equipped to handle customer interactions with sensitivity and effectiveness.
A company’s commitment to ethical practices and social responsibility can enhance workplace culture. Employees are likely to feel more valued and aligned with the organization’s values, which can result in increased job satisfaction and lower turnover rates. A positive work environment, in turn, contributes to better overall performance and organizational success.
Our mission at RG24seven is rooted in supporting the global gaming industry. To ensure that not just patrons, but employees and organizations are protected, we provide responsible, effective, and free compliance-grade virtual training service for casino and gaming company employees.
Created to give back to the gaming community and sustain a responsible gaming industry, RG24seven continuously seeks to improve the gambling landscape by providing world-class, free training accessible to all gaming employees.
RG24seven now offers relevant and informative virtual training on an assortment of topics, including responsible gaming, anti-money laundering, human trafficking awareness, corporate social responsibility, gaming technology, and a host of gaming industry training content. All our courses are presented by key industry experts and are available with both Spanish and Portuguese subtitles.
We collaborate with industry leaders such as the American Gaming Association, the Department of Homeland Security, BMM Testlabs, and Better Change in the U.K. We are extending our reach to create training that is accessible and effective for gaming company employees worldwide. By leveraging technology, we can serve markets from the Americas to Europe and beyond and foster a culture of responsibility on a global scale.
Challenging traditional methods of training, while conserving budgets and time, RG24seven takes training completely online through a video-based format. Training can be accessed at any time on any device—computer, tablet, or smartphone. Learners benefit from extensive flexibility when using the platform by engaging with content on their terms, at their convenience, across various devices.
Responsible gambling training is without doubt a collaborative effort. Global gaming employees not only need, but deserve, to understand how they can play their own part in ensuring that our industry is responsible and safe for all involved.
