Resorts World Las Vegas and Sightline have launched second-generation cashless technology at the multibillion-dollar complex. Resorts World, a Genting property, opened in June 2021, the first all-new resort to open on the Strip since the Cosmopolitan, more than a decade earlier.
The update includes remote identity verification and enrollment for loyalty and payments, biometric authentication and a single “digital wallet” user experience.
Before remote identity verification, in Nevada a patron could not use his or her account for cashless gaming until an ID was verified on property by a resort staff member. Resorts World Las Vegas is the first casino in Nevada to enable its guests to enroll, verify and fund from anywhere around the world in as little as a few minutes.
The ability for gaming operators to utilize remote identity verification was spearheaded by Sightline after it successfully petitioned the Nevada Gaming Commission to change the state’s gaming regulations.
Resorts World Las Vegas made history when it first opened in June of 2021 as the Las Vegas Strip’s first casino to enable its guests to pay for anything onsite through their mobile device, including slot machines, table games, retail shops and entertainment. The close collaboration between Resorts World and Sightline, coupled with continued oversight and input from the Technology Division of the Nevada Gaming Control Board and independent testing from Gaming Laboratories International, drives this innovation.
The Resorts World Las Vegas Mobile+ app is now the first omnichannel cashless wallet to use the biometric features on the patron’s mobile device for enhanced security and ease of use, and it’s also the first to deploy a single wallet.
“We applaud Resorts World Las Vegas for being so forward thinking, for working so diligently to create the best possible user experience, and for driving the whole industry forward” said Omer Sattar, co-CEO of Sightline. “Groundbreaking technology builds on itself and this 2nd generation makes cashless gaming more accessible and a better overall experience for patrons. We look forward to working with Resorts World Las Vegas on future generations.”
“We knew when we launched the Mobile+ and Play+ technology it would be an iterative process as we would continue to make enhancements and improvements along the way for our guests,” said Rick Hutchins, senior VP of casino operations at Resorts World Las Vegas. “Today, we’ve dramatically lessened the time and hassle for those who want to take advantage of cashless gaming and enroll in Genting Rewards when they visit our resort. I’m thrilled we’re at the forefront of simplifying the process for our guests by giving them more time to focus on what they came here to do: enjoy themselves.”
