Rivers Launches Joingo Mobile App

Pittsburgh’s Rivers Casino has launched a mobile customer app for iPhone and Android devices that will allow the casino to send mobile offers and promotions to customers.

Pittsburgh’s Rivers Casino and Joingo, Inc., a mobile technology company, jointly announced the launch of the latest Joingo customer app for iPhone and Android devices. The Rivers Casino app, created using Joingo’s Mobile Loyalty Platform, includes the Places geo-fencing feature and real-time integration with Rivers’ Konami Casino Management System, providing Rush Rewards members instant in-app access to account balances and offers.

Using Joingo Places, Rivers can target the delivery of special mobile offers and alerts to their patrons who are located within customizable regions known as geo-fences. In addition, patrons can get directions, make restaurant reservations, and learn about daily specials and promotions, all from their mobile devices.

In its next phase, the Rivers Casino app will also have the unique capability to allow patrons to self-comp. Rush Rewards members will be able to redeem their loyalty points for promotional items and other perks directly from their mobile devices.

“We strive to offer our patrons the very best casino experience,” said Zelletta Wyatt, vice president of strategic planning and operations for Rivers Casino’s parent company, Rush Street Gaming. “With Joingo, we are able to extend that experience onto the patron’s mobile device, providing information, convenience and additional benefits in ways that have never been possible.”

“Joingo is proud to partner with Rivers Casino to launch their patron mobile app,” aid Seamus McGill, president of Joingo. “Rush Street Gaming is one of the first to recognize the importance and value of integrating a mobile app into traditional marketing channels. The Joingo Platform is a turn-key solution that complements our customers’ existing marketing efforts and provides immediate ROI.”