Casino Cash Trac (CCT), the award-winning provider of innovative software solutions and services, announced the expansion of its Services Team with the naming of Danny Roe as vice president of services.
Roe will lead CCT services organization with a focus on all client services, major accounts, and customer support group.
Roe most recently was vice president of customer operations and support for OpenLink, working closely with Fortune 500 companies like BP, ConocoPhillips, Chevron, FedEx, Southwest Airlines and UPS to develop and administer training, review efficiencies, and develop support strategies to ensure great support and services for his customers. He also is a certified public accountant, and spent his early years in public accounting with Deloitte before joining SolArc, an enterprise software firm for commodity trading.
“CCT wants to continue to improve its processes to manage their projects and connect with their customers,” said Roe. “CCT is growing and doing some tremendous work for casinos all over the country, and I’m excited to join this great group of talented people and be part of its growth.”
“Adding Danny strengthens the company’s leadership position, and is part of an ongoing strategy to revolutionize how casinos manage their transactions and, when done right, increase efficiencies all around,” said Kurt Williams, CEO and co-founder of CCT. “I am thrilled that Danny will be joining our team. He shares our values and our focus on innovation, and he places the same strong emphasis as we do on the customer experience. He has shown himself to be an extraordinary leader throughout his career and has a proven track record.”