Netherlands gambling authority, the Kansspelautoriteit, recently announced rules for the Involuntary exclusion of Individuals from participating in gambling. Under the Remote Gambling Act, which took effect April 1 and will allow online gambling to launch October 1, third parties may request placing people on the Netherlands’ Cruks exclusion register. Cruks applies to both the land-based and online sectors.
Several conditions must be met for a person to be placed on Cruks involuntarily. One condition is that registration will prevent further damage to the player, either financial social or personal. Also, it must be clear that less drastic measures would not be effective.
The process starts when the KSA receives a request from a third party to place a player on the self-exclusion register. the request, submitted online or by mail, must explain the third party’s relationship to the players and why he or she Is requesting the exclusion. Next, the regulator will begin an investigation into extent and effects of the player’s gambling behavior, including financial loss, self-neglect, damage to the player’s family and neglect or loss of social contacts.
After the KSA determines a player should be added to the Cruks register involuntarily, that player will have the opportunity to respond.
Operators also may list a player on the Cruks register, if their less-severe measures do not help prevent a player’s gambling problems or if a player ignores the operator’s advice to register voluntarily with Cruks. At that point the operator may begin the process to place the player Involuntarily on the Cruks list.
Operators must check players against the Cruks register using a predetermined Cruks code.
Cruks may be accessed through DigiD system, an online ID that allows Dutch residents to use online services and government websites in the Netherlands.
