GeoComply Launches PlayPause RG Tool

GeoComply has launched PlayPause, a self-exclusion tool to promote responsible gaming by allowing managers to efficiently monitor and operate the program.

GeoComply Launches PlayPause RG Tool

In conjunction with Responsible Gaming Education Week, GeoComply announced the launch of PlayPause, a tool designed to modernize and strengthen the effectiveness of the iGaming and online sports betting industry’s responsible-gaming programs.

PlayPause provides an efficient way for operators to manage important aspects of their responsible-gaming compliance requirements across multiple states. It’s being made available free of charge via a newly established nonprofit organization, Conscious Gaming.

Powered by GeoComply, the PlayPause solution:

  • Expands the protective self-exclusion bubble so that as players move from state to state, the protection that they have asked for can move with them;
  • Enables consumers to self-exclude across multiple states to prevent incidence of simply crossing a state line and continuing to gamble;
  • Empowers operators to strengthen responsible gaming programs—and make more data-driven decisions—with greater insights into players that have already self-excluded in one state, but need to be recognized and protected if/when they seek to play in another jurisdiction; and,
  • Streamlines the administrative burden and eliminates the silos associated with maintaining numerous separate state-operated self-exclusion databases.

“At GeoComply, we’re always looking for ways to leverage technology in a meaningful and responsible way,” said Anna Sainsbury, GeoComply chairman and co-founder. “PlayPause is not only an important compliance tool, but a way we can unite the industry and regulators to deepen their shared commitment to responsible gaming and consumer protection.”

Elizabeth Lanza, director of the Office of Compulsive and Problem Gambling, Pennsylvania Gaming Control Board, added, “Pennsylvania is pleased to be at the forefront of a new responsible gaming tool, designed to strengthen consumer protection and take self-exclusion programs in a new direction.”

Keith Whyte, executive director of the National Council on Problem Gambling (NCPG), echoed this sentiment, noting, “Creating a multi-state self-exclusion tool has long been a goal of all stakeholders that are committed to responsible gaming. The NCPG applauds the creation of PlayPause—this is a prime example of how technology and innovation can be leveraged to advance consumer protection and foster a more effective responsible gaming framework across the gambling and sports betting industries.”

By utilizing PlayPause along with GeoComply’s geolocation compliance tools, operators can significantly streamline compliance obligations by managing both geolocation and responsible gaming requirements from the same back office.