Georgia-based hospitality business solution provider Rainmaker Group announced that the international hotel operator ONYX Hospitality Group has switched to Rainmaker’s Revcaster competitive rate-shopping tool, citing the solution’s functionality, the support it provides in generating incremental revenue, and the responsiveness of the Rainmaker team among the reasons for its choice.
Revcaster’s ability to work with an extensive number of regional channels was also a key factor in ONYX’s decision, according to the supplier, which said the agreement strengthens its position in the Asia-Pacific region, where ONYX operates several hotel brands.
“The most critical element for me in selecting a technology vendor is the partnership aspect,” said Stefan Wolf, senior vice-president, revenue and distribution strategy for ONYX Hospitality Group. “From the first point of contact, the Rainmaker team was not only very prompt in responding to our specific needs, but both its product and services have proven very flexible. Of the presentations we received, we determined that Rainmaker’s Revcaster would best serve our needs and, in fact, included some surprising and very useful extras that were not expected.”
ONYX focused its evaluation on ease of use and data accuracy, reaching out to individual properties to conduct direct comparisons of the products under consideration. Explained Wolf, “The positive feedback from the field was an important aspect of our selection of Rainmaker’s solutions. Rich data presented in a user-friendly way and rate parity alert functionality were among the Revcaster features that impressed us.”
Added Tammy Farley, Rainmaker’s co-founder and president, “With Rainmaker’s focus on growing our business in Asia-Pacific, it’s exciting to add a growing and innovative regional chain like ONYX Hospitality Group to our list of prestigious customers. We are thrilled that recent investments in building a local team are already showing results.”
Collecting market-specific hotel price information from hundreds of branded sites and online travel agencies, Revcaster provides deep-dive local knowledge and analysis, giving managers of full- and limited-service properties the market intelligence and control to make decisions in real time with the goal of achieving and maintaining optimized rates. Revcaster presents the data in easy-to-use reports and downloads that increase revenue for clients. Reports are available anytime online in daily, weekly or other user-specific delivery formats, and pricing data can be downloaded easily into any revenue management tool or PMS the client prefers.
