Sands China Ltd. has introduced a new program, “Sands SafeStay” at its Macau integrated resorts. The initiative, developed in response to the Covid-19 pandemic, is designed to protect workers and visitors through enhanced health and safety measures, including more stringent cleaning protocols and more contactless services.
The Macau subsidiary of the U.S.-based Las Vegas Sands Corp., Sands China runs the Venetian Macao, the Parisian Macao, Sands Cotai Central, the Plaza and Sands Macao.
As reported by Inside Asian Gaming, the new measures include “360-degree sanitization” using hospital-grade disinfectants in all public spaces and common areas including restrooms, meeting and convention spaces, casinos, restaurants, bars, shopping malls and recreational facilities. Sands’ 12,500 hotel rooms will be thoroughly and routinely cleaned and disinfected and key cards will be sterilized prior to check-in.
Social distancing measures have been improved through the rearrangement of restaurant tables, slot machines and gaming tables. Occupancy levels or recreational facilities such as the Eiffel Tower, Qube, gondola rides and swimming pools, along with meeting and convention spaces, has been reduced.
The company encourages the use of contactless payment systems such as Alipay, WeChat Pay and MPay at more than 650 outlets at shopping malls, restaurants, box offices and hotels across its resorts, IAG reported. Express check-ins are also available, as is eTicketing to most attractions.
“The health and wellbeing of guests and team members is our absolute priority,” said Sands China President Wilfred Wong. “Sands Resorts Macao is doing everything in its power to safeguard their health and comfort when they stay, shop or dine at any of our hotels in Macao. We are confident in the measures we have taken and look forward to again welcoming customers when they return. When guests are ready, we are ready.”
