Agilysys Hospitality Solutions announced that New York’s Saratoga Casino and Raceway has selected a comprehensive package of Agilysys business management solutions, including Visual One PMS, InfoGenesis POS, InfoGenesis Flex and rGuest Pay.
The property includes a 100,000-square-foot casino, half-mile racetrack, two-story entertainment venue and three restaurants. A new 117-room hotel, which will feature an indoor pool, fitness center, Morton’s The Steakhouse and more than 3,000 square feet of meeting space, will open this summer.
Faced with a wide range of hospitality management and guest service requirements, the property’s executive team evaluated a number of software vendors to identify the best solutions to streamline operations and optimize the guest experience, selecting the Agilysys suite of systems that address every aspect of the guest lifecycle, including property management, point-of-sale and guest payment.
“We have a large and diverse business, and we need robust and comprehensive technology that can handle it all,” said Bob Gerber, director of information technology at Saratoga Casino and Raceway. “Agilysys offers a solution suite that addresses our many requirements.
“The Visual One property management system will streamline our hotel operations from arrival through departure, while the InfoGenesis and rGuest Pay solutions will boost food, beverage and retail efficiency and help us provide seamless service across our many venues. Agilysys has been a trusted adviser throughout this entire process, and we look forward to partnering with them as we open our new hotel.”
