GGW Names Pamela Buckley EVP
Global Gaming Women (GGW) announced the hiring of Pamela Buckley as executive vice president.
With more than 20 years of experience in the hotel and casino industry, Buckley brings an extensive track record of success in executive leadership, operations management and strategic program development to GGW. In her new role as executive vice president, she will oversee the strategic leadership and direction of Global Gaming Women and bring her expertise and passion to ensure the organization continues to thrive and grow.
Buckley joins GGW from the Fontainebleau Las Vegas, where she served as executive director of casino VIP services and Fontainebleau Rewards. During her tenure at Fontainebleau Las Vegas, she established and optimized the resort’s VIP Services department as well as Fontainebleau Rewards, where she focused on customer loyalty, revenue generation, operational excellence, and fostering internal and external relationships.
Prior to Fontainebleau Las Vegas, Buckley worked for Caesars Entertainment, Inc., holding positions including director of VIP operations and director of inside sales over her 23-year career with the gaming giant.
Virgin River Adds Interblock Smart Table Games
Virgin River Casino in Mesquite, Nev. announced the debut of Interblock’s Live Smart Table Games, an innovative new addition to the gaming floor featuring a live craps table, a live dual roulette table, and two live blackjack tables, combining the authenticity of live-action table games with modern electronic table game technology.
Set in the center of the casino, the Live Smart Table Games area boasts 26 seats, with eight at craps, eight at dual roulette, and five at each blackjack table. Each game is run by a live dealer, using real cards, dice, and roulette wheels. Players place bets on a sleek, easy-to-use touchscreen interface, designed to make game play faster, smoother, and more convenient.
This intuitive system ensures 100 percent accuracy in payouts and game results, enhances game flow, and minimizes interruptions.
Betson Names Todd Cravens SVP of Gaming
Betson Enterprises, a division of H. Betti Industries, Inc., announced the appointment of Todd Cravens as senior vice president of the Gaming Division, effective Jan. 6, 2025.
Cravens will oversee the strategic growth and operations of Betson’s gaming division, focusing on expanding distributive gaming initiatives, strengthening customer and supplier relationships, and driving innovation within the industry. He will be based out of Betson’s Henderson, Nev. office and will join the company’s executive leadership team.
Cravens brings a wealth of experience in gaming and amusements, including his previous tenure as CEO and president of Galaxy Gaming. With a proven track record in organizational leadership, business development, and strategic execution, Cravens is well-positioned to lead Betson’s gaming division in its next phase of growth.
Betson Enterprises has been a leader in providing quality equipment and services to the gaming, amusement, and vending industries for 90 years.
IGT Sued Over WOF
Four slot-machine players have filed a class action lawsuit against IGT and five casino companies alleging that the bonus wheel on the popular Wheel of Fortune game is rigged.
The lawsuit alleges the bonus wheel’s design is deceptive because even though its segments are of equal size, they don’t have an equal chance of landing on a certain segment because a computer program controls the outcome of the spin.
Several industry observers have criticized the action as a nuisance lawsuit, pointing out that all slot machine results have been controlled by random number generator programs in computers since the 1980s.
JCM Global Installs Marquee Signage at Bucky’s Casino and Yavapai Casino
JCM Global announced the completion of installations of marquee signage at Bucky’s Casino and Yavapai Casino in Prescott, Ariz.
Bucky’s Casino guests are now greeted with a new single-sided Mitsubishi NXL 10mm stretching 14 feet wide by 7-and-a-half feet tall. Visitors at Yavapai Casino see a double-sided Mitsubishi NXL 10mm sign measuring 9-and-a-half feet wide by more than 5 feet high.
The signs capture the attention of drivers on State Route 69 and give guests the inside scoop on promotional campaigns, brand messaging, and other exciting offerings to be found inside each casino. The digital signage installations are the latest in JCM’s longstanding relationship with both properties.
Novomatic Americas Announces Management Change in U.S.
Novomatic Americas has announced a significant change in its management team aimed at reinforcing the company’s commitment to sustainable growth in the U.S. CEO Alexander Merwald has passed the torch to seasoned industry experts Sabine Stoppel and Jakob Rothwangl.
Stoppel, who has been a vital member of the management board of Novomatic Americas for over a year, brings over 35 years of extensive experience within the Novomatic AG Group. Rothwangl joins the leadership team as an experienced international expert, taking on an operational management role at Novomatic Americas Sales. Since 2021, he has played a key role in establishing the sales organization during the company’s market entry into the U.S. more than a decade ago.
Merwald will focus more on his responsibilities as CEO in South Africa, allowing him to concentrate on the continuous growth and planned legal expansions of the gaming segments in that region.
Cordish Names Robert Williams VP of Gaming Ops in Louisiana
Cordish Gaming Group, the gaming division of The Cordish Companies, announced the promotion of Live! Casino executive Robert R. Williams to vice president of gaming operations for the new Live! Casino & Hotel Louisiana, scheduled to open in Bossier City in the first quarter of 2025.
Williams brings a wealth of knowledge as a proven leader to manage the daily operations of table games, slots, and the sportsbook.
Previously, Williams served as vice president of slot operations and guest services at Live! Casino & Hotel Maryland, where he was responsible for overseeing all aspects of slot operations, ensuring adherence to guidelines and policies, and driving both employee and guest satisfaction to deliver a superior guest experience. Prior to joining the Live! team, he held leadership positions at various casino properties in Biloxi, Miss.
BMM Honored with Regulatory Award
Independent testing company BMM Testlabs announced it has been awarded the “Testing Service or Solution Provider of the Year” award at the 2024 Vixio Global Regulatory Awards, held last week in London.
The Vixio Global Regulatory Awards celebrate responsible individuals, teams, and businesses within the compliance and gambling industry. They are judged by an independent panel of leading industry experts, which means that being nominated or winning demonstrates excellence and commitment to responsible gambling and regulatory compliance.
BMM was selected for the prestigious award after being shortlisted with four other independent test labs. According to Vixio, this award represents an outstanding international testing laboratory that provides outstanding testing, certification, and professional services to the gambling industry.
