CASINO-OLOGY: Risk Assessment for Card Counting
Card counters often send chills up the spines of casino executives but what if you could develop a “risk assessment” for blackjack so you’d have a good idea exactly...
Silly Shuffles
Why are casinos still using the ribbon spread in baccarat? It’s part of the history of the game but procedure is time-consuming and leaves baccarat vulnerable and open to...
Counting the Cost
Card counting costs the casino industry millions of dollars each year. But it’s not the person sitting at the table that’s doing it. Casino expert Bill Zender points the...
Busted: Analyzing and Maintaining Table Game Evidence from a Law Enforcement Point of View
Cheaters come in all shapes and sizes, using various and sundry methods, so how should investigators handle it? Table-game expert Bill Zender explains the proper procedures to employ when...
Critical Factors of the Game of Blackjack
Game pace, shuffle time and side bet utilization are huge influencing factors about how profitable your blackjack tables can be. Here’s how to manage them efficiently.
Investigating Winning Players: Drilling Down through Charting
Table game expert Bill Zender gives a sneak peak of what he’ll be covering during his intensive seminar offered at the World Game Protection Conference, February 15-17 at the...
CASINO-OLOGY: Table Games of the Future
What will happen when the cards, chips and dice disappear from table games? Will players continue to enjoy the games or will they just become another slot machine. Table...
Hourly Hand Decisions in Baccarat: Is There Room to Improve?
Baccarat is becoming an increasingly more popular game on the casino floors of casinos worldwide. Players seem to understand they have a better chance at winning, and it’s a...
Understanding the ‘Don’ts’ of Baccarat Table Games
Baccarat has become an important casino game as its popularity has spread far beyond just Asian players. But it can be a complicated game to protect, so watch your...
CASINO-OLGY: Using Forced Side Bets to Help Increase Blackjack Table Game Return
Lots of serious blackjack players are avoiding the 6/5 games because it skews the house edge too far. But what if you leave the 3/2 payoff in place and...
CASINO-OLOGY: The Importance of Discouraging Team Play in Your Poker Room
Poker is a low margin game to start, but when you have to understand the nuances of team play, the margin just gets smaller. Bill Zender says understanding how...
CASINO-OLOGY: Lighting the Match
One of the most popular marketing schemes for table games is match play, but step back and consider: Is offering match play coupons hurting your table games? Bill Zender...
CASINO-OLOGY: COVID Conscious
Do we really need to worry about Covid-19 transmission through playing cards and chips and other gaming surfaces? Let’s hear what the scientists say.
CASINO-OLOGY: Control Freaks
There are some proponents in the casino world of a “controlled throw” of the dice at a craps game. But what is considered a controlled throw? Casino ops expert...
Player Rating Errors You Are Probably Making in Craps
Rating a craps player is like deciphering hieroglyphics. With the multiple betting opportunities on the table, all with different odds, how do you determine the value of a craps...
Improving Blackjack Side Bet Utilization to Increase Revenue – Part II
Side bets can increase your blackjack revenue but only if a substantial number of players participate. There are many ways to increase this utilization, and the rewards can be...
Increasing Blackjack Revenue Through Blackjack Side Bets – Part 1
In his debut with GGB News, table game expert Bill Zender (l.) investigates why blackjack side bets are a profitable and customer-friendly option for casino operators. This is the...
