Bill Zender, Author at GGB News

Author: Bill Zender

As former Nevada Gaming Control Agent, casino operator, professional card counter and casino consultant, Bill Zender has been involved in various areas of gaming and hospitality since 1976. In the past, Zender has instructed courses on game protection, card counting, advantage play and gaming operations at various colleges and institutions throughout the country. As a member of JMJ, Inc., Zender was an owner and operator of the Aladdin Hotel and Casino and has additional operational experience in card room casinos in California and is considered an expert in Asian gaming. Besides his practical gaming experience, Zender holds a bachelors in hotel administration and a masters in business. As a gaming author Zender has penned seven non-fiction books on gaming including Card Counting for the Casino Executive, and the Casino-ology series. Owner/consultant of Bill Zender and Associates, Zender spent was general manager at a major California cardroom casino from 2018-2019. For more information, visit billzender.com.

A Quick Look at Protecting the Alternative Games: Three Card Poker

Alternative games are usually lucrative for the casino operator and are hard to beat, especially when the player is cheating. There are exceptions to the rule, however, and table-game...

Published November 7, 2022

Protect your Alternative Card Games: Know the Strategies

Blackjack isn’t the only card game in town that can threaten a casino’s profitability. How much does your supervisory team know about the strategy of card games more related...

Published October 3, 2022

Don’t Let Down Your Guard: Protect Your Gaming Equipment

Table-game scams can be expensive but are entirely preventable if an operator is diligent. A recent European roulette could have easily been prevented.

Published July 4, 2022

CASINO-OLOGY: Risk Assessment for Card Counting

Card counters often send chills up the spines of casino executives but what if you could develop a “risk assessment” for blackjack so you’d have a good idea exactly...

Published June 6, 2022

Silly Shuffles

Why are casinos still using the ribbon spread in baccarat? It’s part of the history of the game but procedure is time-consuming and leaves baccarat vulnerable and open to...

Published May 9, 2022

Counting the Cost

Card counting costs the casino industry millions of dollars each year. But it’s not the person sitting at the table that’s doing it. Casino expert Bill Zender points the...

Published April 4, 2022

Busted: Analyzing and Maintaining Table Game Evidence from a Law Enforcement Point of View

Cheaters come in all shapes and sizes, using various and sundry methods, so how should investigators handle it? Table-game expert Bill Zender explains the proper procedures to employ when...

Published February 7, 2022

Critical Factors of the Game of Blackjack

Game pace, shuffle time and side bet utilization are huge influencing factors about how profitable your blackjack tables can be. Here’s how to manage them efficiently.

Published January 3, 2022

Investigating Winning Players: Drilling Down through Charting

Table game expert Bill Zender gives a sneak peak of what he’ll be covering during his intensive seminar offered at the World Game Protection Conference, February 15-17 at the...

Published December 6, 2021

CASINO-OLOGY: Table Games of the Future

What will happen when the cards, chips and dice disappear from table games? Will players continue to enjoy the games or will they just become another slot machine. Table...

Published November 1, 2021

Hourly Hand Decisions in Baccarat: Is There Room to Improve?

Baccarat is becoming an increasingly more popular game on the casino floors of casinos worldwide. Players seem to understand they have a better chance at winning, and it’s a...

Published October 4, 2021

Understanding the ‘Don’ts’ of Baccarat Table Games

Baccarat has become an important casino game as its popularity has spread far beyond just Asian players. But it can be a complicated game to protect, so watch your...

Published August 30, 2021

CASINO-OLGY: Using Forced Side Bets to Help Increase Blackjack Table Game Return

Lots of serious blackjack players are avoiding the 6/5 games because it skews the house edge too far. But what if you leave the 3/2 payoff in place and...

Published August 9, 2021

CASINO-OLOGY: The Importance of Discouraging Team Play in Your Poker Room

Poker is a low margin game to start, but when you have to understand the nuances of team play, the margin just gets smaller. Bill Zender says understanding how...

Published July 7, 2021

CASINO-OLOGY: Lighting the Match

One of the most popular marketing schemes for table games is match play, but step back and consider: Is offering match play coupons hurting your table games? Bill Zender...

Published May 31, 2021

CASINO-OLOGY: COVID Conscious

Do we really need to worry about Covid-19 transmission through playing cards and chips and other gaming surfaces? Let’s hear what the scientists say.

Published May 3, 2021

CASINO-OLOGY: Control Freaks

There are some proponents in the casino world of a “controlled throw” of the dice at a craps game. But what is considered a controlled throw? Casino ops expert...

Published April 5, 2021

Player Rating Errors You Are Probably Making in Craps

Rating a craps player is like deciphering hieroglyphics. With the multiple betting opportunities on the table, all with different odds, how do you determine the value of a craps...

Published March 1, 2021

Improving Blackjack Side Bet Utilization to Increase Revenue – Part II

Side bets can increase your blackjack revenue but only if a substantial number of players participate. There are many ways to increase this utilization, and the rewards can be...

Published February 1, 2021

Increasing Blackjack Revenue Through Blackjack Side Bets – Part 1

In his debut with GGB News, table game expert Bill Zender (l.) investigates why blackjack side bets are a profitable and customer-friendly option for casino operators. This is the...

Published January 25, 2021