In an effort to ward off problem gambling when it starts, the New York Responsible Play Partnership visited del Lago Resort & Casino on May 4.
New York State Gaming Commission Executive Director Robert Williams unveiled signage that will be placed in del Lago and other sites. The signs provide information on the inaugural QR Code that connects problem gamblers with trained clinicians in real time, according to Finger Lakes Times.
Once the code is scanned, users will become linked to the Council on Problem Gambling’s website, which will offer access to a network of Regional Problem Gambling Resource Centers.
“When an individual makes the decision to get help for gambling problems, it is essential that a treatment connection is made quickly,” Williams said. “The QR code is an innovative approach to connecting individuals to specially trained outpatient and inpatient treatment programs and private practitioners throughout the state.”
The QR code, available on advertising and promotional materials issued by the gaming commission, has logged more than 3,400 total scans since the January launch. The code is also included in lottery scratch off tickets, sports betting promotions, racetracks, and digital signage on casino floors.
“Responsible gaming is one of del Lago’s foundational pillars as we abide by the highest standards to serve our communities safely,” said Jimmer McCormack, vice president of security at del Lago. “We are committed to our partnership with the Seneca County Department of Mental Health and New York’s Responsible Play Partnership.”
